What our customers are saying about us..


‘Prior to implementing BSM, our export documentation and operations system was predominately paper based. This resulted in double handling of information, excess archiving requirements and restricted visibility of day to day operations. Since implementing BSM we’ve experienced greater transparency of day to day operations, a 92% reduction in paper usage and significant improvements though streamlining all our export processes.

BSM’s interface being accessible by phone, tablet and computer has provided greater flexibility and enables me to access information easily and remotely.

We look forward to continued development with BSM as the improvements we’ve experienced so far have been substantial.’

Grain Exporter



‘We partnered with BSM to conduct their on-site Business Review because we were looking to solve some challenges that arose within our supply chain during peak season and to seek opportunities for improvement in our export process.

 This initiative has increased our understanding of the dynamics of our supply chain, as well as risks and opportunities. Opportunities that we were able to leverage right away and have had an immediate positive impact on our export process.

 One of the many strengths of the BSM team is their personable and collaborative approach. BSM worked closely and effectively with our operations team which made the experience easy and seamless for everyone involved.

 Overall, we believe the Business Review was worth the price tag. We would recommend BSM to any business looking to significantly improve their international supply chain offering and to enhance the overall effectiveness of their company’

Horticulture Exporter


‘BSM has really smartened the way we do things.
Our old system was very antiquated, paper heavy and repetitive.
BSM has allowed us to streamline our processes and provided our sales team with full visibility across all markets.
We’ve been able to grow our Export business without the need for additional resources – a win / win for any company’



Wine Exporter


Our efficiencies across the Supply Chain & Logistics departments continue to be positively impacted and our staff remain freed up from repetitive data re-processing. But most of all,  the staff enjoy using the system due to it’s clean and easy to use design, making the transition to the system very easy.

Our customers have commented that the weekly reports they received detailing any changes to orders or shipping details are a great benefit to keep them automatically updated of changes to their orders.  The implementation of BSM has had a positive impact on internal costs, employee morale and P&L outcomes.

 The sales process was perfectly aligned to their ability and commitment to deliver. All the BSM Team have proven to be a committed and personable group of professionals who work hard to ensure win win outcomes.’

Meat Exporter