BSM works within the retail sector with organisations who are looking to take control of their international supply chain processes and outcomes.

We eliminate ‘black holes’ in the flow of information, ensure buyer responsibilities are managed, supplier and 3rd party performance outcomes and invoicing are automated within a secured web based system. We provide importers the tools so they no longer need to rely on the systems of their logistics providers. They have their own capability to control transactions and leverage their international shipping requirements.

Our proven solutions provide importers with a collaboration of tools to link communications to related parties across the supply chain. This comprehensive flow of information includes manufactures and buyers, origin transporters, consolidator, freight forwarders, local customs agents and DC’s, providing real time alignment for buyers, finance and in-house shipping and logistics teams. BSM systems identify, map and benchmark behavioural patterns from suppliers and 3rd party vendors.

BSM collaborates closely with our clients to ensure opportunities are identified, sustainable and manageable solutions are put in place, monitored and maintained.

Prominent Features & Benefits

  • Simplify Import Processes
  • Logistics Platform: Seamlessly connect with your manufacturers, suppliers, agents, buyers, transporters and packers, origin freight forwarders & shipping companies, provide interactive daily reports and order status updates, automate the capture of changes and create exception reporting
  • Increase Productivity
  • Develop Automated Systems & Strategies: Drive supply chain performance and cost management
  • Import Documents & Compliance: Online automation of your contracts, import documentation and compliance requirements and execution
  • Rates Management: Electronic management of shipping, cartage, packing & inspection rates, inclusive of validities and electronic ranking. Tender management and partner selection
  • Tailored Workflows & reporting
  • Complete Order and Transactional Visibility: End to end visibility and control of your international supply chain
  • Browser Based Solution: No software to install

What Differentiates a BSM Solution from a Traditional based Solution?

First ask yourself what objectives you wish to achieve? How do you communicate with your suppliers and agents? How do you optimise the flow and interpretation of data between your supplier, buyers and logistics partners and how can they provide this function? How can they assist you increase your productivity & 100% real time independent visibility?  Can they assist with your internal head count, associated costs and skill sets? Can they provide via the push of a button 24/7 status on 100% of open orders and contracts with direct links to cash flow impact? How do they provide the ability to adjust your supply chain platform to immediately re-align to market changes and trade lane variations? What is their process (not just a strategy) to provide a reduction in your costs  and overheads (not merely freight rates)? How will they source and supply independent benchmarking and KPI management across your entire international supply chain? What process will they deliver to you to create real time inhouse workflow reports and exception reporting?

Now ask your provider how will they deliver these within a fixed frame & how can you easily & independently benchmark their actual performance against these objectives.

What incentives are there for a traditional supply chain partner to reduce your costs and overheads? There is a direct link between your costs and their margins. BSM has no such link, our goal is simple. To increase your control and productivity whilst reducing your costs and overheads.

The BSM solution is more effective than the traditional solutions provided by international forwarders as BSM solutions automate information management, visibility and control. We do this through the integration of information from related parties eliminating costly data re processing removing lost time of operators making phone calls and emails chasing shipping updates.

The BSM process reduces the requirement for manual data entry and as a result delivers greater levels of accuracy and related productivity.

Further information regarding a BSM retail solution can be accessed by calling     +61 2 9238 2007 or email




No responsibilities have changed but the way people work has: previously no action was taken until something didn’t arrive. Now far more pro-active work can be done.

Visibility across the board has led to process control, pro-active management and has reduced port demurrage from $220K to 20K.

David Hamilton
Supply Chain Manager
Sunrice Ltd